Track Your Order

Where's my order?

Every Good for Girlz order gets a tracking number by email as soon as it ships. Here's how to find it and what the updates mean.

1. Check your shipping confirmation email

Search your inbox for "Good for Girlz shipped". That email contains your tracking number and a direct link to the carrier. Check your spam and Promotions folders before assuming it didn't arrive.

2. Or log in to your account

Go to your account and open Orders. Every order shows its current status and tracking link. If you checked out as a guest, use the link in your original order confirmation email instead.

3. Track directly with the carrier

Paste your tracking number into the carrier's own site for the most current information:

What the statuses mean

Order confirmed — we have your order; it hasn't been packed yet. Processing takes 1–2 business days.
Preparing to ship / label created — packed and waiting for carrier collection. Tracking may not move for up to 24 hours. This is normal.
In transit — moving through the carrier network. Scans can be sparse over weekends.
Out for delivery — on a vehicle, arriving today.
Delivered — the carrier has scanned it as delivered. See below if you can't find it.

Common situations

Tracking hasn't updated in a few days. Carriers don't scan at every stop. If there's been no movement for 7 business days, email us and we'll open a trace.

It says delivered but it isn't here. Check with neighbours, household members and your building's mail room, and look around side and back entrances. Parcels are occasionally scanned a day early. If it hasn't appeared after 48 hours, contact us within 7 days of the delivery scan and we'll file a carrier claim and sort out a replacement or refund.

I got two tracking numbers. Larger orders sometimes ship in separate parcels, occasionally from different facilities. You're only charged shipping once.

I need to change my address. We can change it free within 2 hours of ordering. After the parcel is with the carrier we can't redirect it.